Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at info@inkstamp.net. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@inkstamp.net.

Damages and issues
Please inspect the package carefully before signing for receipt. If you notice any damage, refrain from signing and contact us immediately.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as ink, or ink pad), and custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

If the exchange is not due to our error, the round-trip shipping cost (even if you received free shipping) and a handling fee will apply.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If the refund is not due to our error, the round-trip shipping cost (even if you received free shipping) and a handling fee will apply.

 

Last updated: April 24, 2025