Refund policy
Refund Policy
Please contact us at info@inkstamp.net within 30 days of receiving your order if an item arrives damaged, defective, or incorrect.
Include your order number, details of the problem, and photos if applicable.
Do not return an item without contacting us first.
Returns
Returns are accepted for damaged, defective, or incorrect items only.
We do not accept returns for change of mind, items ordered by mistake, or items that are no longer wanted.
Items approved for return must be returned in the same condition as received. Return instructions will be provided by email.
Custom and Personalized Products
Custom-made, personalized, and special-order products are not returnable unless they arrive damaged, defective, or were made incorrectly.
Please check the design, text, size, and other details before approving a proof.
Exchanges
We do not offer exchanges.
For damaged, defective, or incorrect items, a replacement or refund may be provided depending on the issue.
Refunds
Approved refunds are issued to the original payment method.
For items that need to be returned, the refund will be processed after the returned item has been received and checked.
The time for a refund to appear in your account depends on your bank or card provider.
Contact
For return or refund questions, contact: info@inkstamp.net
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